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Types of Phone Systems

Updated: Apr 28, 2021

Choosing the right phone system for any business can be confusing. There are many important considerations that have to be made when choosing a business phone system, from which is best to buy? How much does the monthly cost of your phone system exceed your company's phone budget? Which types of phone systems are available to meet your company's needs? These are some of the questions that need answers.


Each business has unique needs that are dictated by several factors. Some of those factors are the type of calls the business needs to make; what types of phone lines are available; and most importantly, what are the realistic monthly phone bills for a typical business? The answers to these questions will help you determine which types of phone would be best suited for your company. In addition, you will need to consider the benefits each phone offers. These may include answering, forwarding, fax machines, voicemail, call forwarding, call waiting, etc.


Businesses that rely heavily on fax machines are in serious competition with one another for using this technology to increase productivity and lower costs. Faxes are often outdated or are inconvenient, especially for businesses that have to ship their documents to clients. To compete with other businesses that send faxes via email, companies need to find a solution that makes it easy to send and receive faxes. One way that businesses can do this is by installing a new phone system with email functionality. This allows businesses to seamlessly add an email function to their current phone system, saving time and money on monthly phone bills.


Small business phone lines are very affordable, which makes them easy to purchase for smaller businesses. However, many smaller businesses may not have the available bandwidth or telephone lines needed to meet their needs. This is where satellite phones become useful. Satellite phones are inexpensive and available to any address in just minutes. They use the same signals that land lines use, allowing small businesses to send and receive calls in the same way as traditional telephones.


Home and personal users can also benefit from small business phone systems. Businesses that have employees at home are often required to place personal phones in their homes, blocking them from using their business system. The problem with this is that home phone systems are often incompatible with the ones provided by companies. This means that when employees try to call into the business system, they cannot hear the information that they want. When this happens, employees often miss important calls that could result in lost time and money.


Businesses that offer their employees' cell phones should look into purchasing a cellular telephone system. Unlike a landline, cellular phones work with GSM networks. This means that each employee will have a unique cellular phone number, allowing them to make business contacts and set up voice messages easily. Businesses will not only be able to save on costs per employee, but they will also be able to provide their employees with an efficient communication tool that fits their individual business needs.

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