When it comes to choosing the right PBX system to use for your small business, there are a number of factors involved that will sway your decision toward using a particular system. The best way to get a handle of these factors is to examine the benefits and drawbacks of the different types of PBX systems that are available.
How to Choose the Best PBX System for Small Business
There are three main options for PBX systems:
01) Traditional PBX
02) IP PBX
03) Hosted PBX
1. Traditional PBX
A conventional PBX system gains its name from the use of"conventional" landlines. This usually means the PBX system is really hard-wired to analog or PRI aluminum circuits.
Outside of all of the choices offered for PBX systems, a conventional PBX may be the most dependable. These conventional PBX systems enable communication to occur on dedicated lines which also offer exceptional voice quality.
However, as you may expect it isn't simple to add extra lines to conventional PBX systems due to the physical wiring that's involved. Because of this a conventional PBX is acceptable for smaller companies with office area that currently has this wiring set up. Provided that all of the gear is current, a conventional PBX can be more affordable compared to other PBX systems.
But acquiring the ideal equipment gift comes with its costs, since all essential maintenance has to be supplied onsite.
2. IP PBX
An IP PBX system enables calls to work using VoIP.
The convergence of information within the communication system means every call is more affordable than it might have been if it was routed via a conventional PBX. If many requirements are placed, particularly if they all have a very long duration, then a IP PBX is significantly more cost effective per telephone.
Because this is an onsite PBX, all software and hardware that's needed for your IP PBX has to be bought and installed at the cost of your enterprise. This causes an up-front price though leasing arrangements could be negotiated, too.
Additionally, much like VoIP PBX systems, if the online connection is missing, then the capacity to make calls can also be missing. If a dependable online connection can't be kept at your business, the capability to make calls won't be reliable . Thus, it's crucial to think about having some analog line circuits set up for backup in the event of a WAN outage.
From Legacy PBX to UCaaS
3. Hosted PBX
An hosted PBX is a IP PBX that's supplied through an off-site VoIP firm. Since the business is hosting your own PBX system, monthly charges are required. In two manners these monthly charges are often reasonable for smaller companies.
At the first place, a hosted PBX frequently includes characteristics that enable unlimited free calls to be put to specific locations around the world. Polycom is your leader for handsets which are employed in Hosted PBX deployments.